Curriculum Vitae

Summary

Over the last 13 years, I've led projects across enterprise sized organizations to small startups, adapting to the challenges and opportunities all along the way. While at Rackspace, I helped build a design system and UI platform that enabled product managers, designers and developers to efficiently and effectively ship features to our customers at scale. As the 2nd hire at ScaleFT, a security startup later acquired by Okta, I built out and improved every layer of our customer experience. This included developer docs, CLI, control panel and native app client interfaces. During my time at Uber, I designed and built platform tooling for Identity & Access Management fundamentals.

Contact info available upon request. eddy.d.hernandez@gmail.com

Education

Our Lady of the Lake University

BBA in Computer Information Systems & Security

August 2005 - May 2009

San Antonio, TX

  • President of the Association of Information Technology Professionals
  • Student Government Association

Professional Experience

Uber

Senior Software Engineer

February 2019 - September 2020

San Francisco, CA

Built out UI tools and supporting packages for the Identity & Access Management Platforms under Engineering Security. Worked with internal teams to onboard to our authentication and authorization framework. Wrote and maintained documentation to support the security platform efforts. Additionally, I provided Engineering & Data Security training to new hires.

Rackspace

Software Engineer

June 2016 - January 2019

San Francisco, CA

Developed support tooling, dashboards and automation for Rackspace Managed AWS (Amazon Web Services) and GCP (Google Cloud Platform) offerings. Maintained customer and administrative control panels that help support small to large scale deployments of infrastructure across AWS and GCP. Lead the development of a React component library and Storybook documentation site to follow the internal Rackspace Design System guidelines.

ScaleFT

Staff Engineer

November 2015 - May 2016

San Francisco, CA

As the second hire at a security startup I rebuilt the marketing site, documentation site and product dashboard to provide a best in class customer experience. Additionally worked on print materials and content for marketing purposes.

Mailgun

Software Engineer

February 2015 - October 2015

San Francisco, CA

Worked closely with our product designer and backend engineers to build out new features and revamp existing services. Responsible for Control Panel, Documentation and Marketing sites. Contributed to open source projects related to Mailgun services. Took part in customer support shifts to get a better understanding of customer issues to better prioritize roadmap initiatives.

Rackspace

UX Designer & Web Developer

October 2010 - February 2015

San Francisco, CA

As a core contributor of the initial design system at Rackspace, I worked directly with teams responsible for control panels to understand their needs and provide strategies for integration. Promoted the design system through onsite tech talks and demos at our satellite offices. Lead the user experience and frontend development of my.rackspace.com, the control panel for Rackspace's Dedicated and Hybrid Hosting customers.

Gray Web Design & Technology

Web Developer

November 2009 - August 2010

San Antonio, TX

Designed high fidelity website mockups and converted designs to semantic html and css. Owned content management system integration of html templates for a broad range of clients including non-profits and some of the nations largest healthcare networks.

Our Lady of the Lake University

Multimedia Support Specialist

May 2009 - November 2009

San Antonio, TX

Lead the university's first live streaming integration including web development, system integration and onsite video production. Designed and developed websites for the learning management system Blackboard. Assisted students, faculty, and staff with the operation of multimedia applications. Researched current trends in technology relating to multimedia software, hardware, and emerging media.

Compass Group

District Marketing Assistant

June 2008 - May 2009

San Antonio, TX

Coordinated with Regional Marketing Director to manage dining service websites for colleges and universities within the Southwest District. Worked onsite with the Director of Dining Services at Our Lady of the Lake University to produce targeted ads, marketing materials and website updates for the dining services portal.

Volunteer Experience

ACLU of Northern California

San Francisco Chapter Board Member

April 2018 - Present

San Francisco, CA

As a volunteer, I support the ACLU NorCal affiliate via local chapter efforts and organizing. Responsibilities include managing social media, tabling events, GOTV efforts, photography, and building a new chapter website. Previously volunteered on 2018's No on H campaign and 2020's annual event which focused on Decarceration & Public Safety.

CodeAcademy (The Starter League)

Advanced HTML/CSS Mentor

July 2012 - June 2013

Chicago, IL

Mentored students in the advanced html/css program. Encouraged best practices in frontend development and helped students navigate their career track.

Skills

  • Software Development
  • Design Systems
  • User Interface Design
  • Frontend Engineering
    • Javascript/Typescript
    • React
    • GraphQL
  • CI/CD
  • Infrastructure As Code
  • Technical Documentation