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Eddy Hernandez

Software Engineer
San Francisco, CA

Professional Summary

Over the last 15 years, I’ve led projects across enterprise-sized organizations to small startups, adapting to the challenges and opportunities all along the way. Most recently, I led front-end engineering work to deliver a brand new cyber security product as part of Microsoft’s acquisition of RiskIQ. At GoFundMe, I co-lead a cross-team effort to migrate our PHP-based applications to React (Next.js) to improve our ability to integrate with the Heart Design System and ultimately deliver better customer experiences. At Uber, I built platform tooling for Identity & Access Management fundamentals and led sessions for Engineering Security fundamentals as part of new-hire required training. As the 2nd hire at ScaleFT, a security startup later acquired by Okta, I built out and improved every layer of our customer experience. Lastly, while at Rackspace, I helped build a design system and UI platform that enabled product managers, designers, and developers to efficiently and effectively ship features to our customers at scale.

Skills include but are not limited to Software Development, Design Systems, User Interface Design, Frontend Engineering, Javascript/Typescript, React, GraphQL, CI/CD, Infrastructure As Code, Technical Documentation, Docker, and Server Administration.

Professional Experience

Included Health - Senior Software Engineer
San Francisco, CA

Oct 2023 - Present

Working on Identity & Access Management under Platform Engineering.

Microsoft - Senior Software Engineer
San Francisco, CA

Sept 2021 - May 2023

Led frontend engineering work to rapidly launch Microsoft Defender Threat Intelligence and MDTI in Microsoft 365 Defender using React and GraphQL. Increased the accessibility of our application by implementing global readiness requirements including localization, resulting in a 60% improvement in our compliance score. Enhanced API response times by 40% by implementing efficient caching strategies, request throttling, and optimized API queries.

GoFundMe - Senior Software Engineer

Apr 2021 - Sep 2021

Spearheaded developer experience to modernize frontend platforms from our legacy PHP stack over to React & Node.js via Next.js. Coordinated org-wide Frontend syncs to improve team collaboration and adoption of our internal design system. Reduced average page load time by 75% on a high-traffic site by implementing performance techniques, including code splitting and image optimizations.

Uber - Senior Software Engineer
San Francisco, CA

Feb 2019 - Sep 2020

Built out DX tools and supporting packages for the Identity & Access Management Platforms under Engineering Security. Built out an IAM web portal to enable self-service onboarding to our AuthN and AuthZ frameworks. Improved onboarding time from several weeks to under a day. Provided Engineering & Data Security training to new hires.

Rackspace - Software Engineer
San Francisco, CA

May 2016 - Jan 2019

Built out developer and support tooling, dashboards and automation for Rackspace Managed AWS (Amazon Web Services) and GCP (Google Cloud Platform) offerings. Maintained customer and administrative control panels that helped support small to large-scale deployments of infrastructure across AWS and GCP.

ScaleFT - Staff Engineer
San Francisco, CA

Oct 2015 - May 2016

As the second hire at a security startup I rebuilt the marketing site, documentation site and product dashboard to provide a best in class customer experience. Additionally worked on print materials and content for marketing purposes.

Mailgun - Software Engineer
San Francisco, CA

Feb 2015 - Oct 2015

Worked closely with our product designer and backend engineers to build out new features and revamp existing services. Responsible for Control Panel, Documentation and Marketing sites. Contributed to open-source projects and SDKs related to Mailgun services.

Rackspace - Web Developer
San Francisco, CA

Oct 2010 - Oct 2015

Core contributor to the first developer experience team working on design systems at Rackspace. Promoted the design system through onsite tech talks and demos at our satellite offices. Led the user experience and frontend development of, the control panel for Rackspace's Dedicated and Hybrid Hosting customers.

Gray Web Technology + Design - Web Developer
San Antonio, TX

Nov 2009 - Aug 2010

Designed high fidelity website mockups and converted designs to semantic html and css. Owned content management system integration of html templates for a broad range of clients including non-profits and some of the nation's largest healthcare networks.

Our Lady of the Lake University - Digital Multimedia Support Specialist
San Antonio, TX

Jun 2009 - Nov 2009

Lead the university's first live streaming integration including web development, system integration and onsite video production. Designed and developed websites for the learning management system Blackboard. Assisted students, faculty, and staff with the operation of multimedia applications. Researched current trends in technology relating to multimedia software, hardware, and emerging media.

Compass Group - District Marketing Assistant
San Antonio, TX

Jul 2008 - May 2009

Coordinated with Regional Marketing Director to manage dining service specific websites for colleges and universities within the Southwest District. Worked onsite with the Director of Dining Services at Our Lady of the Lake University to produce targeted ads, marketing materials and website updates for the dining services portal.


Our Lady of the Lake University
BBA in Computer Information Systems & Security

Aug 2005 - May 2009

Extra-curricular leadership and activities: President of the Association of Information Technology Professionals, Student Government Association, Campus Activities


ACLU of Northern California
San Francisco Chapter Board Member

Apr 2018 - Nov 2020

As a volunteer, I support the ACLU NorCal affiliate via local chapter efforts and organizing. Responsibilities include managing social media, tabling events, GOTV efforts, photography, and building a new chapter website. Previously volunteered on 2018's No on H campaign and 2020's annual event which focused on Decarceration & Public Safety.

CodeAcademy (The Starter League)
Advanced HTML/CSS Mentor

Apr 2018 - Nov 2020

Mentored students in the advanced html/css program. Encouraged best practices in frontend development and helped students navigate their career track.